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山口県デイサービスセンター協議会総会にて管理者研修を担当します。 | 介護をより良くするリーダーのための介護マスター

山口県デイサービスセンター協議会総会にて管理者研修を担当します。

リーダー・中間管理職向け

「職場におけるよりよい人間関係づくり」～人材定着に向けて～

日　時：平成３０年６月１５日（金）14:20〜17:00
場　所：ホテルかめ福「ロイヤルホール」

主　催：山口県デイサービスセンター協議会

＜内容的＞

業務改善４つの視点チェックシートから
「信頼」の１０項目について、事前にいただいたリアルな質問を交えながら開設して行きます。

関係を向上・維持するための１０項目とは？

01 挨拶の規準（スタンダード型）がある。

02 役職の上下に関係なく、挨拶が行われている。

03 意見の違いを受け入れようとする空気、文化、しくみがある。

04 職員の個別ニーズ（ステージ）の把握をしている。

05 マイナス言葉よりプラス言葉の方が多い。

06 事実か意見かを確認している。

07 相談（確認）、連絡、報告の順で仕事が進められている。

08 採用中プロセス中に「ゆるせないこと」を確認している。

09 積極的（週一以上更新）に外部へ情報発信（たより、HP、ブログ、FBなど）をしている。

10 別法人との活動（交流会や研修など）に過半数以上の職員が参加している。

 

 

あなたとチーム、ご使用者のハッピーのために
小田昌敬でした。

－－－－－－－－－－－－－－－－－
<a href=”https://testsite.mosspeach.jp”>介護マスタードットコム</a>はランキングに参加しています。
<a href=”http://care.blogmura.com/care_koureisha/” target=”_blank” rel=”noopener”><img src=”http://care.blogmura.com/care_koureisha/img/care_koureisha88_31.gif” alt=”にほんブログ村 介護ブログ 高齢者福祉・介護へ” width=”88″ height=”31″ border=”0″ /></a>
<a href=”http://care.blogmura.com/care_koureisha/” target=”_blank” rel=”noopener”>にほんブログ村</a>
こちらのアイコンと下の「いいね」をポチっと押していただけると嬉しいです。


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管理職向け

マスコミの煽り報道に試みだされるな！新型コロナウイルスの情報源
管理職向け

介護と作業
本の紹介

サビ担ってどうやって仕切ればいいの？
管理職向け

約4人に一人が人間関係で退職している
業務改善のヒント

職場で必要とされるもっと価値ある自分になる の目次
業務改善のヒント

明日は、広島で「介護リーダーに必要な業務改善のための４つの力」研修

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