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悲劇「エースの退職」を起こさない業務改善 | 介護をより良くするリーダーのための介護マスター

悲劇「エースの退職」を起こさない業務改善

業務改善のヒント

 

業務改善を進めていて

嫌なことの一つにリバウンドがあります。

業界全体に人手不足感があり

「募集をしても人が来ない」
「即戦力隣る人がいない」
「人がはいってもラクにならないどころか、教えるのに手間がかかる」

と感じたことはないでしょうか

これが、
リバウンドの代表例
「採用したのに育成に手が回らない」→辞める
です。

怪我や病気の治療にも順序がるように

業務改善にも効率よく改善するための手順があります。

図1は、業務改善の手順をざっくりと表したものです。

リバウンドのない状態
定着率の高い採用をするためには
Ⅳ-２まで上から順番に手がけていく
必要があります。

これらを改善しないまま

採用をすると

  • 方向性を共有できないスタッフが増える
  • 人によって仕事の精度に格差が生まれる
  • 情報共有がうまくいかない
  • ベテランの負担が増えていく

下手をすれば、負担に耐えかねたエース級がベテランが退職するという
最も嫌なシナリオがやってくるのです。

この自体を避けるためにも
手順を追って業務改善をすすめてください。


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管理職向け

マスコミの煽り報道に試みだされるな！新型コロナウイルスの情報源
管理職向け

介護と作業
本の紹介

サビ担ってどうやって仕切ればいいの？
管理職向け

約4人に一人が人間関係で退職している
業務改善のヒント

職場で必要とされるもっと価値ある自分になる の目次
業務改善のヒント

明日は、広島で「介護リーダーに必要な業務改善のための４つの力」研修

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